At Buffer, we believe in a culture of trust, transparency, and autonomy—where everyone contributes not just to their role, but to the team and company as a whole. These expectations serve as a guide to help you thrive here, work in alignment with our values, and be an engaged part of our team.

Our top priorities as Bufferoos:

Fulfilling the duties of your role.

These will be defined by your manager with input from you and your team, as described in your job description. This includes:

• Managing your tasks, time, and calendar proactively
  • This includes maintaining a transparent calendar of your availability in Google Calendar, and Timetastic.
  • See more on Managing your calendar
• Keeping up with relevant communication and notifications
  • This doesn’t mean always responding instantly, but staying informed on discussions that impact your work.
  • See more on Managing notifications
• Sharing your work openly
  • Transparency is a core value at Buffer. Keep your area team, stakeholders, and the company informed about your work.
  • See more on Transparency in Internal Communication

Living and working in accordance with our values.

We do not expect anyone to be perfect at this; our values are aspirational, and we collectively lift each other up toward these ideals. This includes:

• Holding yourself, and others, to a high standard.
• Admitting when you’ve made a mistake on these fronts.
• Giving gentle feedback to teammates if they have an opportunity to do better on one of our values.

Participating as a Bufferoo.

In addition to your day-to-day work with your area team, you will be expected to keep up with the product and industry, read the information that is shared company-wide, and participate in some of our cultural rituals. This includes:

• Keeping up with news and information that’s been shared company-wide
• Having and using a Buffer account, Alpha testing new features, and keeping up with industry news
• Attending our live events on Zoom and in-person when possible.
• Contributing to some of our cultural rituals, such as:
  • Pair calls
  • Masterminds
  • Water-cooler and culture-fun channels in Slack
  • Helping to welcome new teammates

What’s optional and what isn’t?

The list laid out above covers what’s expected of us as Bufferoos. Within this list, of course there is room for you to make a judgement call on your own priorities, deadlines, and availability. You can seek advice from your manager, role buddy, and area team on how to best manage your time and priorities. Some weeks, you may choose to stay focused on tasks and not participate in any culture-building activities; this is within your scope to make a judgement call about. However, if every week ends up like this, then please start a conversation with your manager about that.