Back to: Teammate Handbook

Our primary tools for company-wide communication and information are Slack, Campsite, Notion, Zoom, and Dropbox Paper. (Your area may use additional tools in addition to these.)

Here are some guidelines on how we use each of these tools, and how to choose which one to use.

(See also: Internal Communications Etiquette and Expectations)

• Urgent messages and notifications
• Casual and fun chatter
• Some integrations

More on how we use Slack | | Notion | * Handbook: “Evergreen” reference material that doesn’t often change substantially.

• Internal Collaboration: Some team collaboration and project tracking. | | Paper | * Short term collaboration | | Zoom, phone call, or Slack “huddle” | * Synchronous, real-time collaboration (spoken)
• Peer masterminds
• Deeper conversations about career growth, feedback | | Email | * Collaborating with folks outside of Buffer
• Optional: Monitoring notifications from other tools | | Campsite | * Asynchronous collaboration
• Sharing updates and announcements | | | Archive of content here from Threads |

Slack

Slack is ideal for fun casual chatter, along with real-time collaboration and notifications.

How we use Slack

Notion

Notion is where we keep our handbook, which includes information about our policies, practices, and culture. This is the best place to store reference material that teammates may want to refer to regularly. We also have an “internal collaboration” section of Notion, which is used for transparent project tracking.

Paper

Paper (by Dropbox) is the spot for in-progress documents. Here you'll find notes for meetings, brainstorming, proposals and more. When what you're working on is finalized, consider archiving it, or copying the content to Notion if others will be referencing it.

Zoom