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Feedback is an important part of growth. Let’s grow Buffer together.
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We’ve reformatted the survey from an engagement-style survey where the questions are focused on the team's happiness to a suggestions survey where we focus more on building a company together!
It’s a start, stop, continue format (i.e., what should we start/stop/continue doing?)
We’re still figuring out the cadence of these, possibly quarterly or twice-yearly.
Suggestion Surveys are not anonymous and require you to sign your name. All responses will be shared with the team transparently.
“The conventional thinking is that if you allow people to be anonymous, they will be more truthful. In my experience, that’s not the case. Truthful people are truthful in everything they do. And if you don’t know who is giving you feedback, how can you put their comments into the context of the work they’re doing, who their manager is, and what kind of employee they are? Perhaps the worst problem with anonymous surveys, though, is that they send the message that it’s best to be most honest when people don’t know who you are.”
Patty McCord, Powerful